![]() The upgrader is now a primary component of the osTicket, so upgrades are triggered automatically anytime you upload a new version which requires a database migration. To run the upgrade script, simply login to admin panel of your osTicket helpdesk. Any errors at this stage, although unexpected, are fatal and might require restoring previous version. ![]() ![]() While the wizard provides step by step guide it is important and helpful to have general knowledge about Web servers, PHP and MySQL. OsTicket ships with web-based upgrade wizard to help guide you through the upgrade process. Note: If you’ve customized your osTicket installation, you will need to port the changes to the new version following a successful upgrade. For newer versions the config.php or ostconfig.php file should be renamed to ost-config.php and moved to the /include folder.For versions 1.6 RC1-RC2 Only: Once you’ve overwritten the files, rename config.php to ostconfig.php (config.php is found in root osTicket directory).Do not upload files in scripts folder.Do not overwrite your ost-config.php file (in the include directory) or else you will lose your MySQL admin settings.Upload folder contains the osTicket files that need to be uploaded to your web server.Maintain the directory hierarchy to make sure files are overwritten. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |